SN
Siphamandla N
1 reviews | Active since Mar 2022
21 Jun 2022, 10:38
Vodacom Online Department
I’ve been struggling with Vodacom online department, I have an upgrade that was cancelled with them, the phone was collected and still to date Vodacom hasn’t reversed the charges every month I’m struggling with money debited on my account and having to reverse it cause of them not doing their job of cancelling and updating my account with them.
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Vodacom's replyOfficial
21 Jun 2022, 12:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team