VODACOM ONLINE DELIVERY NEVER ARRIVED

My online order has never arrived. It’s been over 1 month and after countless calls to Vodacom and RAM couriers with empty promises from Vodacom, still my phone has not been delivered to the address that I have given on numerous occasions.

This is made worse considering I am an existing Vodacom customer with many contracts in place going back decades.

It is absurd and unacceptable that a simple delivery cannot take place, especially whilst other companies have absolutely no problem making deliveries to me. I have even offered to fetch my parcel from the warehouse, only since it has been such a prolonged period of many individuals being *********** (this is based on the simple fact of non-delivery to date).

Vodacom does not fulfil its brand promise. I constantly see their executives singing their praises on social media, which astounds me, when simple operating procedures are in such disarray.

Vodacom online operations and services is poor and frustrating to say the least.