Vodacom Online/ Delivery Complaint

Hi my name is Paloama Zondo, I have a complaint about Vodacom, I am really irrate about their service. firstly I ordered a Mercer notebook & router online with them over 3 weeks ago, an agent for their call centre called me 2 days later to confirm the order, which was recorded, I gave her my correct delivery details, they had problems delivering the product from RAM ever since cause Vodacom gave them the incorrect delivery address, the 23rd ram agent called me to rectify Vodacom's mistake & took the correct address down, then when I called the 29th of April, RAM tells me they have been trying to deliver it to the wrong address, & can't use the right one I gave over the phone all because they cannot change what Vodacom captured. RAM told me they had to return my parcel back to Vodacom, So, after no communication from Vodacom from then, today I receive an email which 2 attached invoices, yet I still don't have parcel. Right now, I am extremely upset with this extremely poor service, I even tried so many times to contact them online, but because I don't have a vodacom number, I can't even leave a query or complaint online. Can someone please get back to asap! So tired, I need to understand what's going on period!!!