Vodacom Online Delivery 3 days still waiting for Two phones has not even recieve waybill as yet!!!!!

Item: Vodacom
Rating: 1
Author: Thomas D

What a joke. Vodacom Online shop promise next day delivery, After almost three days we recieve a packaged.

We upgraded three contracts online at the same time. The order that we received through RAM three day's after the order even if Vodacom promotes next day delivery was the phone that was out of stock and ETA was 4 weeks.

The other two upgrades that was done we didn't even receive?

What is going on with Vodacom no answer when you call them online?

Can anyone from Vodacom please escalate this ASAP we need to get the other two upgrades ( Upgrades where it stated online there is stock ) yet we recieve the phone that they did not have in stock?

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Replies (1)

Vodacom's replyOfficial

09 Apr 2019, 19:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Apr 2019, 19:57

Official