DA
Daine A
1 reviews | Active since Mar 2019
15 Apr 2019, 16:58
Vodacom Online Deliveries
This is now the 3rd time an online order has been messed up due to delivery. Either the courier company is given the incorrect contact number or address. The courier company then does 3 attempts and the order then gets cancelled. Currently the courier company has just done attempt number 2 and still have no device. I have been contact with the courier company to give them the information Vodacom failed to give them.
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Replies (1)Vodacom's replyOfficial
16 Apr 2019, 06:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2019, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
