pC
pradeen C
1 reviews | Active since Oct 2013
03 Jan 2025, 13:48
Vodacom online delays order finalization
I have been waiting for days for vodacom online to contact me and finalize my order. I have continuously called vodacom online and no response when the call is answered, no one speaks on the other end of the line on ***4. I have been waiting to finalize my order reference EX-1U88-28KRP since December 2024.
CAN SOMEONE PLEASE CONTACT ME URGENTLY TO FINALISE MY ORDER!
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Vodacom's replyOfficial
03 Jan 2025, 14:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2025, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team