oO
olatunbosun O

1 reviews | Active since Feb 2013

28 Jan 2019, 14:07

Vodacom online deals

Vodacom online deal service are terrible, after concluding the contract I was told the confirmations department will call me in 48hr, that was last week Monday, and am still waiting. I was of the opinion that the online service was to make life easier and not difficult, but having to call and chase after my order has been a very annoying thing. Can it be resolved?

0
Replies (3)
Vodacom
Vodacom's reply28 Jan 2019, 14:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
oO
olatunbosun O's update29 Jan 2019, 10:48
Reviewer Update
I haven’t been called as yet. What’s the estimated turn around time.
oO
olatunbosun O's update29 Jan 2019, 13:25
Reviewer Update
I have been assisted and my order has been confirmed.