1 reviews | Active since Jul 2012
VODACOM ONLINE CONTRACT IS A ****MER
I have been using vodacom contract customer for 6 years now. In may i got a calls from vodacom consultants asking me to renew my contract which was suppose to expire in July. I told then i will wait for my contract to expire before renewing, and they all assured me that if i renew my contract with them, i will start paying for the new phone and i won't be paying for the old phone.
I rejected their offers few times till i agreed on a 24 month deal. Still they promised me the old contract will face off once i take a new one.
Now i got a bill where i must pay for both contract R2738.99. I called vodacom customer care and they told me they outsourced the service to consultants. Now they can do anything from their side and the consultant who did my sales was ***, ***, according to vodacom.
I'm very upset with Vodacom and if they don't want to assist me, it will be my last contract with them.
I got contract with FNB and Telkom and they don't give me false information like vodacom consultants. Vodacom really sucks. Investigation Reference Number: RCO410598
I got contract with FNB and Telkom and they don't give me false information like vodacom consultants. Vodacom really sucks. Investigation Reference Number: RCO410598
