MN
Mahommed N

1 reviews | Active since Sept 2019

11 Sept 2019, 08:28

Vodacom online contract apps

I app**** for a Vodacom contract around 2 weeks back online....it said my phone is approved and emailed me details etc also saying they will call me back in 2/3 days im still waiting for a call with no feedback even tried emailing customer care with no response

0
Replies (3)
Vodacom
Vodacom's reply11 Sept 2019, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply20 Sept 2019, 12:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team

Best regards,

MN
Mahommed N's update20 Sept 2019, 12:24
Reviewer Update
Yes thank you all sorted out