ME
Maylene Engelbrecht-Louis
1 reviews | Active since Sept 2011
20 Jan 2023, 12:24
VODACOM ONLINE CONSULTANTS ARE USELESS
These consultants are *********** when it comes to assisting a customer to CANCEL and DE ACTIVATE a sim only deal. Its been more than almost 2 months I have been calling to get assistance and NOTHING gets done, being sent from pillar to post and no one assist in getting the matter resolved.
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Vodacom's replyOfficial
20 Jan 2023, 14:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2023, 14:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team