MS
Mahlogonolo S
1 reviews | Active since Nov 2024
02 Nov 2024, 13:01
Vodacom online
Name:Mahlogonolo Pertunia Sefara Email address: *** Cell:*** Vodacom online service have sold me wifi home router. They stated that if am not happy with the product I can return and make cancelletion within 14 days. I was not happy with the product called them for cancelletion and they refuse to assist me they claim I should pay them R12, 000. I only used the product 3days and the wifi was worth R299 for per month.
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Vodacom's replyOfficial
04 Nov 2024, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2024, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team