KJ
Kelsey J

1 reviews | Active since Sept 2013

26 Nov 2019, 18:05

Vodacom online - By_Letwabas

ordered a phone online on Saturday 23/11/2019 - after 4 days they phone to confirm the order but phone a completely different number to what my contract number is????? The person who leaves the note is named: By_Letwabas - I would like to know why they phoned a different number to what I put on my order or the number that is on my contract that I currently hold with Vodacom. Vodacom online is useless!

0
Replies (1)
Vodacom
Vodacom's reply27 Nov 2019, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team