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arshad V

1 reviews | Active since Apr 2014

10 Sept 2018, 12:40

Vodacom online bad service

I have ordered a deal online, it was successfully processed, I have the email confirmation. I was waiting a few days for delivery and no delivery I called to enquire and to my surprise I was told that it was canceled due to ***** up to now I have not been furnished with a reason for *****. I want the deal that I signed up for.

0
Replies (1)
Vodacom
Vodacom's reply10 Sept 2018, 14:26
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team