LL
Lerato L

1 reviews | Active since Mar 2020

02 Dec 2022, 17:40

VODACOM ONLINE APPLICATION IS PAP

On the 1st of December 2022 I went to Vodacom store in Woodlands to enquire about Black Friday deals. I got the shock of my life when I hear that I have recently signed up a new contract with Vodacom in November. I did all I was asked to do including going to police station to do my Affidavit to report *****. Vodacom ***** department have not responded to the case till this day. This morning money was deducted from my account from Vodacom for something I did not sign up for.

We are not safe all of us in South Africa if Vodacom still allow an online application with just a name, account number and ID number and then get approved JUST LIKE THAT. I'M STILL WAITING FOR VODACOM TO RESOLVE THIS MATTER

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2022, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team