TB
Thabile B

1 reviews | Active since May 2021

03 Jan 2023, 09:11

Vodacom online application is a ****

Vodacom online contract deals are a BIG **** I app**** for a new contract with them online and the device were available on stock... My application was approved and then few Vodacom sends a message telling me that the devices are out of stock... OK gave them 5 days maybe there will be stock... Today I call to find out how far is my devices and the consultante was rude to me spoke while I was speaking rised his voice at me with no help at all... Okay he transfers my call to next department even worse the consultant was impatient all she answered was I don't know.. I called again and the consultant laughed at me I will not be upgrading my line with they can't treat customers with respect at all

0
Replies (2)
Vodacom
Vodacom's reply03 Jan 2023, 10:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TB
Thabile B's update03 Jan 2023, 14:29
Reviewer Update
No one has called me even now...
Vodacom is a fly by night....
I would not advise anyone to be Vodacom customer.... The agents there are no help at all... All they tell you is I don't know