TB
Thabile B
1 reviews | Active since May 2021
03 Jan 2023, 09:11
Vodacom online application is a ****
Vodacom online contract deals are a BIG **** I app**** for a new contract with them online and the device were available on stock... My application was approved and then few Vodacom sends a message telling me that the devices are out of stock... OK gave them 5 days maybe there will be stock... Today I call to find out how far is my devices and the consultante was rude to me spoke while I was speaking rised his voice at me with no help at all... Okay he transfers my call to next department even worse the consultant was impatient all she answered was I don't know.. I called again and the consultant laughed at me I will not be upgrading my line with they can't treat customers with respect at all
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Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Jan 2023, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2023, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TB
Thabile B's updateReviewer Update
03 Jan 2023, 14:29No one has called me even now...
Vodacom is a fly by night....
I would not advise anyone to be Vodacom customer.... The agents there are no help at all... All they tell you is I don't know
Vodacom is a fly by night....
I would not advise anyone to be Vodacom customer.... The agents there are no help at all... All they tell you is I don't know
TB
Thabile B's update03 Jan 2023, 14:29
Reviewer Update
No one has called me even now...
Vodacom is a fly by night....
I would not advise anyone to be Vodacom customer.... The agents there are no help at all... All they tell you is I don't know
Vodacom is a fly by night....
I would not advise anyone to be Vodacom customer.... The agents there are no help at all... All they tell you is I don't know
