NM
Nancy M
1 reviews | Active since Mar 2020
05 May 2020, 11:58
vodacom online application
vodacom online application sucks
I app**** for a cell phone online they say its approved then i will receive a call to confirm my order as i patiently wait.. they gave me a call then they cut the call before i couldn't speak, then after i receive SMS saying they tried calling, as desperate as i am looking for a phone i think they are fooling with me.. i am so ****ed right now
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 May 2020, 13:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2020, 13:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NM
Nancy M's updateReviewer Update
05 May 2020, 14:01Hope they not gonna buzz me or cut the call because is really annoying.
NM
Nancy M's update05 May 2020, 14:01
Reviewer Update
Hope they not gonna buzz me or cut the call because is really annoying.
Vodacom's replyOfficial
08 May 2020, 10:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you were called back and assisted. Regards Consumer Website Team
Best regards,
Vodacom's reply08 May 2020, 10:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you were called back and assisted. Regards Consumer Website Team
Best regards,