Vodacom online and their poor delivery methods costing me a deal!!!!!!!

Vodacom online proved to be a miserable experience with them taking the liberty to cancel my latest update on my data package. Ordered the new upgrade and requested for home delivery, they failed to use the cell phone number provided, instead used the ****les number (resulting in no answer due to it NOT being a phone number Vodacom). Ram hand to hand courier could not deliver the package. I then had to phone Vodacom to find out why the package has not reached me, oh sorry sir, it was send back to us. Great, well done for following up client services!!!!!!!! I then made further arrangements with their call centre to re send the package at a stipulated date to me. One week later no package and upon phoning the call centre again the agent (whom i arrange the new delivery date with) informed me the package made its way back to Vodacom and they have now canceled my new upgrade! Well done Vodacom online, YOU HAD ONE JOB!!!!!!!!!!!!