VODACOM ONLINE ADMIN TEAM IS AN ABSOLUTE JOKE!

Item: Vodacom
Rating: 1
Author: Andrea R

CAN SOMEONE AT VODACOM GET THE VODACOM ONLINE ADMIN TEAM MANAGER TO CALL ME!

HOW CAN THIS PERSON NOT EXIST - HOW ARE YOU ALLOWED TO TREAT YOUR CLIENTS THIS WAY?

i HAVE BEEN PATIENT FOR 4 MONTHS AND THIS IS BS NOW. CANCEL THIS UPGRADE AND GIVE MY MONEY BACK

AFTER 4MONTHS OF DEALING WITH LENNON AND HIS COLLEAGUE TRACEY I AM NOW FED UP - LENNON IS RUDE / UNRESPONSIVE ONLINE / DOES NOT CALL BACK WHEN HE SAYS HE WILL CALL BACK. THIS HAS GONE ON TOO LONG.

GET THE MANAGER OF THIS JOKE OF A DEPARTMENT TO CONTACT ME URGENTLY PLEASE

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Apr 2019, 11:06

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 Apr 2019, 11:06

Official

Vodacom's replyOfficial

10 Apr 2019, 13:15

Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team

Vodacom's reply10 Apr 2019, 13:15

Official