1 reviews | Active since Apr 2015
Vodacom Online
<p>On 14 March 2017 I have upgraded my contract with Vodacom Online and received an confirmation email that the order were succesful with all my correct details. I am trying to locate the delivery and apparently it went to wrong adress and has been returned to the warehouse now I am unable to get the device or cancel the upgrade</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nelius,
We are unable to reach you on your contact details.
Regards,
Cassandra
Dear Nelius,
We are unable to reach you on your contact details.
Regards,
Cassandra
Since last week Wednesday STILL no luck in getting this issue resolved as I received a mail from admin stating 3-4 working days yet this morning this order is still pending. This kind of service is unacceptable. Please attempt to contact me again or send a contact number to get this matter resolved ASAP. As I am unable to get any help from store or online side
Since last week Wednesday STILL no luck in getting this issue resolved as I received a mail from admin stating 3-4 working days yet this morning this order is still pending. This kind of service is unacceptable. Please attempt to contact me again or send a contact number to get this matter resolved ASAP. As I am unable to get any help from store or online side