Vodacom Online

<p>On the 6th of Jan i was fortunate enough to use the apparently new streamlined method of upgrading online ,after completing the process i was sent a confirmation email stating my order, a week later on the 12th of jan i had'nt recieved my order which they claim to be delivered within 24 hours depending on available stock (silver Iphone)which they did have at the time of my order,my order was apprently cancelled by another department with no real reason to it and i wasnt contacted for any details since the online order,.after speaking to the manager of the vodacom online she says they dont have sim cards to dispatch stock with and they are sold out how were the units sold out without sim cards ? she then tells me the space grey is sold and discontinued and forcing me to accept the colours i dont want (rose gold -in other words pink) or (gold in other words yellow) the pathetic service after you explain your situation to the agent you get told sorry thats not my department let me transfer you to the correct department and you have to explain the situation again and again which builds more frustration if this is the level of service from the online service you should reconcider this venture.</p>