Vodacom online
Hello I took a contract with Vodacom online... When I called in I was promised a deal for Black Friday.. an incentive data of 5gb for 24 months... I see the first month has went pass and I have not got this incentive data... Neither did I get the 5gb for 7 days.. after being a loyal customer to Vodacom for years.... It's sad to see people like to me...
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Dec 2018, 07:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2018, 07:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
11 Dec 2018, 20:47Hello..
I didn't receive a call as yet.. please advise...
This is rather worrying.. that I didn't receive feedback as yet..
's update11 Dec 2018, 20:47
Reviewer Update
Hello..
I didn't receive a call as yet.. please advise...
This is rather worrying.. that I didn't receive feedback as yet..
Vodacom's replyOfficial
13 Dec 2018, 11:50Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2018, 11:50
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,