1 reviews | Active since Jun 2016
Vodacom Online ***4
<p>in may i upgrade my number *** to a Iphone se rose gold toa Uchoose Flexi 200 with the option of 2gb data for3months and a screenprotection of R10000.00.I spoke toa call center consultant which was a blackguy i asked him to put me on this package he agreed and also i gave the phone to my wife to comfirm this with him as i was not hearing well the guy said it was fine i also told him if i cannot get this package he must cancell my uograde but he said it will be this package.</p> <p>i recieved the phone on the 11 may and on the 21 we went on holiday without using the new phone when we got back i got a message from vodacom on 31 may that the migration took place i then discoverd that the gave me 10gb data once off which was wrong i called them about this to fix it it has been 2 days on the phone and nothing has been done to rectify this my number which iphoned on was ***</p>
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The person who did the upgrade called us back and told us that he listened to the voice recording and neither me or my wife told him that we wanted the 2gb data and the R10000 screen protection.
I am very unhappy with this and hope vodacom can sort this out i am more than 20 years with vodacom without anything like this .
The person who did the upgrade called us back and told us that he listened to the voice recording and neither me or my wife told him that we wanted the 2gb data and the R10000 screen protection.
I am very unhappy with this and hope vodacom can sort this out i am more than 20 years with vodacom without anything like this .