VODACOM ONLINE

I TOOK OUT A CONTRACT WITH VODACOM ONLINE ON THE 19TH OF JUNE BUT STILL HAVENT RECIEVED MY PHONE AND WHEN I CALL THEM I WAS TOLD TO CALL RAM AS THEY ARE THE ONES WITH MY PHONE WHEN I CALLED THEM , RAM SAID IT DOESNT HAVE THE PARCEL I HAD TO CALL BACK ONLY FOR ANOTHER AGENT TO TELL ME ITS SKYNET WITH MY PHONE WHEN I CALLED SKYNET TO TRACK MY ORDER IM BEING TOLD THAT THEY WILL ESCALATE AS THEY DONT KNOW WHY MY PARCEL HASNT BEEN DELIVERED ITS BEEN 2 DAYS NOW THAT THEY ARE ESCALATING IT AND VODACOM CANT HELP AS THE PHONE IS WITH SKYNET SO I NOW I HAVE TO DEAL WITH SKYNET ON MY OWN.