1 reviews | Active since Jun 2016
Vodacom Onlie Service - Pathetic - STAY AWAY
<p>I Upgraded my DATA Contract in May - 3 Weeks Only the SIm and the TOP DOg Voucher has arrived.</p> <p> </p> <p>Queried regarding the status of the Delivery of the Device to no avail.</p> <p> </p> <p>I Have Dialed - ********** </p> <p> ********** </p> <p> ********** </p> <p> ********** 4</p> <p>Every time an agent speaks to me it is not their depoartment that works with tis etc.</p> <p> </p> <p>Pathetic Pathetic Service.</p> <p> </p> <p>Nobody seems to have a Clue what has to be done...</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no Resolve,
I Was Contacted By a Senior Consultant who asked for my details. So far I have not received my device and no feedback regarding the matter.
This is not acceptable. Its been mor e than 30 days and no device.
Is this the kind of service Vodacom Online provides?
Still no Resolve,
I Was Contacted By a Senior Consultant who asked for my details. So far I have not received my device and no feedback regarding the matter.
This is not acceptable. Its been mor e than 30 days and no device.
Is this the kind of service Vodacom Online provides?