1 reviews | Active since Aug 2013
Vodacom ongoing terrible network for almost 3 years
Been having network issues with Vodacom since December 2023. I've called in on numerous occasions and so have other people living in the same area, Amsterdam 2375. When they eventually contacted me back in January 2024 they told me there's nothing they can do for me but I should be patient because at the end of their financial year they will be upgrading the infrastructure, now January 2026 and the issues have only gotten worse. Lucky to get over 0.1mbps and have been paying R485 for non existent service. To add insult to injury when I renewed in December 2023 the price was R390, it has increased 25% in 18 months and Vodacom told me it's normal, then though on their annual increase list it shows a maximum increase of 4-8%. Vodacom if a pathetic company that takes customers money but fails to provide a service. This matter will be escalated to ICASA and will be looking to cancel my contract under the CPA
