Vodacom ongoing Speed and reliability problems

I have been struggling with my internet speed a lot during the last 2 weeks! I subscribe to a 40 mb/s line speed, if I am lucky I get 3 mb/s (this kind of speed I got 10 years ago wit an ild copper line....).

I am extremely frustrated, as I reported this now several times, Vodacom get back to me eventually stating everything is fine! I have been using Vodacom’s recommended test method of a laptop direct to the router, everything else turned of and used Vodacom Midrand techno park speed test. See the attached images, done a few at different times.

I get these slow speeds at night from around 18:00, when I actually am at home and want to use the internet for streaming or work or studying...

Then there has been the frequent area outages, every month there is a number of general srea outages or maintenance, leaving us without internet for days in a month.

This is really ridiculous

Sales order no: SO***