WP
Welma P

1 reviews | Active since Dec 2018

20 Dec 2018, 20:38

Vodacom ongoing network problem

Vodacom has no signal and no service for almost 2 days now in Lindley Free State. This is now a ongoing problem for almost 2 years, lots of business owners depends on Vodacom signal, is there anyone reliable at Vodacom that can fix this problem? Or should all you Vodacom clients rather change to a other cellphone network??

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2018, 08:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply21 Dec 2018, 09:47
Official
Dear Welma, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Please respond to the email we have sent this morning requesting for a contact number to give you a call.  Regards Consumer Website Team(SA)    

Best regards,