VODACOM - Ongoing and unresolved service issue

<p>I have been unable to make calls or send SMS for three weeks. This after dealing with Norwood and Rivonia Vodacom branches as well as two hours at Vodawold. Vodaworld staff honestly did try to find the issue but I have not heard another word in two weeks since then. I then took it upon myself to do a SIM swap which did not resolve the problem. It will be an inconvenience for me (apart from the last three weeks) to cancel the contract but I may be forced to do so. Otherwise what is one supposed to do in this situation? </p>