Vodacom, one total mess of epic proportions

One word pathetic. All I want is Vodacom to re-send our Business statement and invoices, pretty simple request. Well after a couple of hours I am no closer to organising this. I have tried talking to people who are clueles, I tell them upfront its a business 20 minutes later they say oh so sorry I cant help on business. I try the business line not a human to be found, the idiotic phone system tells me to press # if I am calling from the phone line I want to query, I press # it tells me the number doesnt exist, but I am calling from it. I go to the busness section on their website to chat to the helpline and get a chatbot that asks me the same questions three times then tells me sorry they the sales chatbot I must phone the the business line ie the one that says my number does not exist. *** is wrong with this company. How do I get our invoices and statement???