Vodacom One Number , not working phones! Shocking

One number is truely fustrating and does not work. A marketing tools with no back up. Especially that the official store , and consultants are clueless on ther own products. I always did not like contracts due to issues and moved from MTN to Vodacom for a contract for my son. What a disater from the beginning, cluesless staff , days of back and forth. Good a Honor 400 Pro and needed to have a wearble watch with one number. At the end contract was cancelled as they gave me a top up which layer does not work and had to do application again for a full contract. Now 2 weeks of frustration the watch they said does not work with one number. They do not know what to do. Please train your consultants and have to cancell again . Vodacom is the not great or knowledgeable. For cancellation of a phone witch i have , i an sure vodacom will not change due to the worts info on One Number. Or fix it please and give training