Vodacom once again or is it the courier????? Who to blame????? I am totally disgusted with the service I got, worst of all it's NOT THE FIRST TIME!!!!!! People lying, this is bad!!!!

My upgrade started in May, it's now August and still no device. Every time there is an issue with delivery through RAM couriers. First attempt I waited because no stock, eventually the delivery began. I've pleaded to deliver after 15h00 and yet they phone me at 13h00 to inform they want to deliver. This was sent back to Vodacom whom cancelled the upgrade. I started once again with my upgrade and were informed no stock. The long wait began and yesterday same thing with delivery. Even after I requested from RAM again to deliver after 15h00. It is a nightmare, I gave them my wife's address at work to deliver there but she is currently on leave, so yesterday RAM contacted me to arrange for delivery today at my home address. I've been holding the line for long waiting for a consultant to resolve the issue. Apparently I requested a change of address which I did and all was fine. Now it's an issue again. Now the consultant told me that RAM said they phoned me this morning to verify for Thursday. Utterly nonsense they phoned me yesterday!!!!!!!! This was to confirm for today!!!!!! As I mentioned my wife is back at work on Tuesday now what??????? What happened to the service we pay for?????? Pathetic, disgusting