VODACOM ONCE AGAIN DEDUCTING MONEY FOR OUT OF DATA BUNDLES

Item: Vodacom
Rating: 1
Author: Paul T

Once again Vodacom is deducting money from my airtime for out of data bundles. This must be the third time. I buy airtime as when needed and internet data as when required. I have NO contract with Vodacom for airtime or data but Vodacom still deducts money from my airtime for out of data bundles this happened again on the 23 July. Welcome to the dishonesty of Vodacom South Africa.

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Replies (1)

Vodacom's replyOfficial

24 Jul 2023, 07:32

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Jul 2023, 07:32

Official