PP
Pearline P

1 reviews | Active since Jun 2023

04 Jul 2023, 13:57

Vodacom once again debits my account - Disgusted

Once again Vodacom has debited my account. Last month it was R4300 and this month it is R7500.00. I have contacted the ***** department, followed the lengthy process of completing the said documents and emailed the documents through. On both occasions my bond went unpaid due to this *****ulent deduction. Vodacom has confirmed on an email that the contracts on my name was *****ulent. This has caused me anxiety and suffering. My accounts are going unpaid. My credit worthiness is being stripped. I have no alternative but to contact the Ombudsman and post this on all social media platforms to ensure that all facing the same plight stand together and bring this to an all time end. I want all of my money back. My bond is in areas for 2 months and this has never ever happened.

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2023, 14:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team