VODACOM once again

VODACOM does not care about customers....they just want to boost their profits. I complained about my account...They phoned me and promise they will fix it....after monthes nothing was done. I was phoned again with upgrades and cheaper packages....but to mu suprise my account went up AGAIN....I wrote a review on Helo Peter and after that VODACOM phoned me...but I refused to speak to them because of empty promises.....IF VODACOM want to resolve this matter I need some one to come and speak to me in person...and it must happen in Afrikaans...sorry because I am not that fluant in englis.