Vodacom on the eve of 31st March 2025, just haphazardly disconnected my account without any reason or prior warning in writing, after being a loyal customer for over 20 (twenty) years and counting

Item: Vodacom
Rating: 1
Author: Mpho K

Vodacom on the eve of 31st March 2025, just haphazardly disconnected my account without any reason or prior warning in writing, after being a loyal customer for over 20 (twenty) years and counting. No words to describe this customer experience or treatment.

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Replies (1)

Vodacom's replyOfficial

02 Apr 2025, 12:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Apr 2025, 12:41

Official