Vodacom on-line Call Center Bad Service & Sameera Chetty

Good afternoon,

My Name is Kholeka,

Sameera Chetty and her/his team have very bad service, i have been trying to apply for router + sim now for almost a week without proper assistance. To my surprise my application got cancelled without my knowledge, i had to find that out after i made the call to check how far is my order, should i have not called i wouldn't have found out about the cancellation.

From as early as 8:00 struggling to get through to their useless call center, until now round about 3:pm i was able to get through. Ms Chetty was useless on chatting with her on email, not helpful none whatsoever!

I am really disappointed with their service, to think i have been with the network over 10 years now and this is the service i get just to try get something as simple as router + sim contract?