1 reviews | Active since Jan 2012

12 Dec 2016, 11:14

Vodacom, on a slope to Nothing

<p>So, as the voice mail just disappered in thin air, I went to Vodacom shop at RIVER SQUARE in Vereeninging to set it up on the default, and not to record my own greeting as instructed by thier unvaluable help ****rerally).</p> <p>To my amazement I was told that the "technical guy" is not there and no one can help. I asked with the manager, an oakie with a red small trimmed dandy beard, walking like a floater.</p> <p>I asked him if he can help with this stressful task. He looke at me with a bovine look and said "no". Not an "I am sorry" or a "F..k you" not even stopping from his floater's movement...</p> <p>I then called the 111 "help". I spoke to a ... someone, been told to wait and waited and waited and... for ten minutes, after which the call was cut. Surprisingly I was asked about the rating of the (mis)service.</p> <p>Great service!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 11:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team