1 reviews | Active since Sept 2009
Vodacom - Old review never resolved - now I am BLACKLISTED because of it
<p>I wrote a review on 24 August 2016 with the heading: </p> <p>Vodacom - incorrect billing & outstanding account - POOR POOR SERVICE.</p> <p>Account number: I ********** -3</p> <p>The issue was never resolved, as Vodacom could not produce the necessary evidence in order to sort out my query.</p> <p>I have now app**** for a home loan which was rejected because VODACOM HAS DECIDED TO BLACKLIST ME. I WANT THIS REMOVED FROM MY NAME AS A MATTER OF URGENCY. I have been receiving accounts with R0 balances, why was blacklisted in the first place.</p> <p>Unacceptable!!!!!! I will go to the ombudsman if need be.</p> <p>JJ Rademeyer</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
