Vodacom, oh Vovadacom

Disgruntled is not the name for it! It is 02/04/2021 and I received the following message: Account Account Balance has now reached 50.0%. Not many calls have been made since yesterday and I use Fibre for data. I get this message virtually every beginning of a month and do not understand it. To make a call to the Vodacom customer service number is a total waste of time as it is impossible to get through. to anybody. Who has so much time to sit with a phone in the hand, for such long periods of time, waiting for a call to be answered. If there customer care service is so busy, surely he service needs more operators! We as consumers pay enough to expect more professional service.