1 reviews | Active since Aug 2017

14 Aug 2017, 08:10

Vodacom oh Vodacom

<p>Hello Vodacom ... this is me AGAIN. I promised to write a review every week until my issues have been resolved. I did not write one last week in the hope that you will keep your promise. WELL GUESS WHAT... VODACOM ONCE AGAIN JUST TRIED TO BLOW SMOKE UP MY ASS WITH FALSE PROMISES AND BULL**** THAT NEVER MATERIALISED. </p> <p>Vodacom you sent me emails, yes more than one, promising you will get someone to call me to sort out my issues with you, you even followed it up with an SMS saying you are on it and my problems will be resolved shortly. GUESS WHAT ... ITS BEEN A WEEK AND HALF AND STILL NO ONE HAS CALLED ME. WELL I GUESS THAT IS TYPICAL OF YOUR **** SERVICE ISN'T IT? </p> <p> </p> <p>WELL I WILL NOW POST ONCE A WEEK TO BEGIN WITH ... AND ON DOCIAL MEDIA TOO.</p>

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Replies (2)
Vodacom
Vodacom's reply14 Aug 2017, 10:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update14 Aug 2017, 11:17
Reviewer Update

ONCE AGAIN I DONT WANT YOUR CONSULTANTS TO CALL ME I WANT ONE OF YOUR SENIOR MANAGERS TO SORT OUT THIS ISSUE