AV
Andrea V
1 reviews | Active since Oct 2012
01 Mar 2016, 10:14
VODACOM OFFLINE CANNOT GET THRU ON AFTERSALES CALL
This is really bad service, two days in a row the call centre cannot help you. You cannot even speak to a consultant. Placed two order online on Saturday one is not processed, cannot follow up to why not. They advertise next day delivery.....mmmm sure. this is to the *** / *** numbers
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Vodacom's replyOfficial
01 Mar 2016, 11:54Hello Aldevil,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2016, 11:54
Official
Hello Aldevil,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team