VODACOM OFFERS THE WORST SERVICE WITH USELESS CALL CENTRE STAFF PATHETIC

I app**** for Fibre with Vodacom, due to Fibre not being live yet they give you a router with LTE Router with 100gig data. I received my LTE Router with no sim card. I contacted Vodacom on Saturday where one of the call centre agents assisted. They would have resent the sim. On Monday I contacted the call centre to follow up as they were going to come and connect the fibre only to find out the idiot who assisted on Saturday cancelled the order and made a new one putting me at the back of the list. I informed them that it is not my fault that they messed up and the call centre agent after speaking to her supervisor was able to reinstate my previous order and everything would have gone as per previous order. It is Wednesday and I have not received the simcard with the 100gig and now it seems that the agents who came to mosselbay to connect the fibre will only be returning in January this is unacceptable. Due to useless call centre agents not being able to assist telephonically and the branches being as useless. I demand a manager contact me immediately and that my service be connected today. I have never seen service as useless as VODACOM.