Vodacom offers poor service

<p>My debit orders have been going off my account every month and yesterday they suspended my account because it is in arrears... My old contract costs me R228 pm which has always gone off on the 25th of every month. I have the bank statements to prove it. My new contract which i app**** for in July is for R500 a month. A pro rata balance for the new contract went off my account on the 11th of Aug which was for R296. The next debit order in the 25th of Aug was for R1023. And nobody at Vodacom in customer care can tell me what the breakdown of that amount is. Then i speak to customer care, then to accounts and so it goes on. To make matters worse, an extra line has been registered on my name which I have no knowledge of. Not even a police affidavit is enough for them to sort out their mistakes and rectify my account. I am going to get cell c to buy out all my contracts</p>