RJ
Rafal J
1 reviews | Active since Jun 2020
05 Dec 2023, 12:36
Vodacom Offers
I received an offer from Vodacom for +-1000min, 20Gb Data, 24 months contract for R 649.00 Per month. I would like to take Vodacom up on the offer, however when I called the call-centre. Vodacom informed me that its not 24 months but it’s a 36month contract. I don’t think its fair to advertise one thing and then when someone is interested in the deal, turn around and say sorry.
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Vodacom's replyOfficial
05 Dec 2023, 13:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Dec 2023, 13:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team