Vodacom offer the worst service

My husband sold his company in March this year, our cell phones were linked to the business, we advised Wilson at Vodacom Cresta that we wished to have our phones moved to my personal name, we filled in forms and nothing happened, after many phone calls emails, visits to Vodacom Cresta , my husband's phone number was transferred, but not mine This has been going on for months, when I enquired why mine had not been transferred they said our old company's account was in arrears and I had to pay the account before they could transfer my phone, I paid and nothing happened, this has been going on for 3 months they said pay and they will transfer ,but it doesn't happen. The same is happening this month, the owner of the company has not paid again, Vodacom expect me to pay when my phone is only about R469, and they expect me to finance the whole company bill of R4000 before they will transfer, probably it won't happen as that is what has happened in the past, I will willingly pay for my phone, why should I be penalised for our old company being bad payers My main gripe is why every month Vodacom say pay and we will transfer your number, I pay and they do not transfer I do not wish to be part of our company, just need my number in my personal account I wish I had stayed with MTN, Vodacom are a useless company Carolyn Plunkett