SB
Simnikiwe B

1 reviews | Active since May 2021

08 Sept 2025, 06:50

Vodacom **** of Cellphone contract

Vodacom you are a ****mer, i have been giving you guys chances but you have proven to me again you dont care about your customers.

In 09th of June 2025 at 11, i called vodacom to cancel my cellphone contract and i was told it will take 30 days, i am shocked you guys are still debiting on my account.

Last month i called Vodacom again alerting them about the same problem, but you are still sending me statements telling me that i owe. What exactly do i owe? In a simcard that is not even used?

I want my money back.

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2025, 07:33
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team