SB
Simnikiwe B
1 reviews | Active since May 2021
08 Sept 2025, 06:50
Vodacom **** of Cellphone contract
Vodacom you are a ****mer, i have been giving you guys chances but you have proven to me again you dont care about your customers.
In 09th of June 2025 at 11, i called vodacom to cancel my cellphone contract and i was told it will take 30 days, i am shocked you guys are still debiting on my account.
Last month i called Vodacom again alerting them about the same problem, but you are still sending me statements telling me that i owe. What exactly do i owe? In a simcard that is not even used?
I want my money back.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Sept 2025, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2025, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
