Vodacom & Octotel Poor Fibre connectivity

I would like to bring to attention to the general public the very poor quality product that I'm receiving from both Vodacom and Octotel. I have been with then for just over a year . I am constantly on the phone with them as I'm unable to get connectivity , or most of the time "Connected without internet". I'm paying for a service that I'm not receiving. Vodacom can check on there records as to the amount of times , I have phoned to please ask for this to be fixed , I them get appointed a technician , who will then fix the problem, then 2 days later i'm back to the same problem. I'm at my wits end and have tried to get this problem solved. I encourage the general public to look for an alternative service provider .