Vodacom Octotel

I’m honestly fed up at this point. My fibre has been down for TWO days, and every time I contact you, I get the same useless answer: “Octotel is down in your area.” No updates, no timeline, no actual help and not even a damn ticket created for me.

I’m wasting my own money on data and airtime just to chase you for a service I already pay for every month. This is ridiculous. I pay Vodacom, not Octotel, so get your act together and sort this out. Two days with no fibre and zero proper communication is unacceptable