WL
Willem L
1 reviews | Active since Dec 2009
09 May 2015, 09:23
vodacom obviously losing the plot
I received my bill payable at the end of May yesterday. It indicates that I didn't pay my bill at the end of April. However, I have proof of payment that the debit order for the end of April indeed went off. Considering the terrible service I have received from Vodacom over the last couple of months, my patience is wearing thin. I suggest that this issue be resolved and I am sent a revised bill for the end of May, since I willl not hesitate getting legal advice if this billing error impacts on my credit rating or blacklists me.
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Replies (1)Vodacom's replyOfficial
10 May 2015, 10:33Hello Wallperson,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply10 May 2015, 10:33
Official
Hello Wallperson,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
