Vodacom obviously could not be bothered!

<p>I have been trying unsuccessfully for months to resolve account problems after being migrated from Altech to Vodacom. I have phoned repeatedly, but have discovered that it is impossible to speak to anyone who is able to resolve the problems. The call center people are unable to assist and despite repeated undertakings to 'escalate the complaint', no one calls back and my problem remains unresolved months later.</p> <p>i am being billed for two data contracts, but never receive the data. Surely it can't be too difficult to fix this problem? (Obviously Vodacom is unable to, or they just couldn't be bothered to, ....)</p>